Bård Tronvoll
Professor II
Jakob Trischler,
Maria Røhnebæk,
Bo Åke Edvardsson,
Bård Tronvoll
:
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context
Public Management Review 2023 DOI
Bård Tronvoll,
Bo Åke Edvardsson
:
Customer experiences in crisis situations: An agency-structure perspective
Sebastian Dehling,
Bo Åke Edvardsson,
Bård Tronvoll
:
How do actors coordinate for value creation? A signaling and screening perspective on resource integration
Zsofia Toth,
Alexey Sklyar,
Christian Kowalkowski,
David Sörhammar,
Bård Tronvoll,
Oliver Wirths
:
Tensions in digital servitization through paradox lens
Bård Tronvoll
:
Expanding the Scope of Service Recovery
Palgrave Macmillan 2022
Christian Kowalkowski,
Bård Tronvoll,
David Sörhammar,
Alexey Sklyar
:
Digital servitization: How data-driven services drive transformation
2022
Bo Åke Edvardsson,
Bård Tronvoll,
Lars Witell
:
Understanding Key Market Challenges Through Service Innovation
Palgrave Macmillan 2022
Rolf Findsrud,
Bård Tronvoll
:
Deep Learning in Higher Education: A Service-Dominant Logic Perspective
Springer 2022 DOI
Bo Åke Edvardsson,
Bård Tronvoll
:
Service Management: Evolution, Current Challenges, and Opportunities
Palgrave Macmillan 2022
Bård Tronvoll,
Bo Åke Edvardsson
:
Defining and Framing Service Management
Palgrave Macmillan 2022
Bo Åke Edvardsson,
Bård Tronvoll
:
Overview of the Book
Palgrave Macmillan 2022
Jasenko Arsenovic,
Bo Åke Edvardsson,
Anders Emil Tobias Otterbring,
Bård Tronvoll
:
Money for nothing: The impact of compensation on customers’ bad-mouthing in service recovery encounters.
Jasenko Arsenovic,
Arne Keyser,
Bo Åke Edvardsson,
Bård Tronvoll,
Thorsten Gruber
:
Justice (is not the same) for all: The role of relationship activity for post-recovery outcomes
Bo Åke Edvardsson,
Bård Tronvoll
:
Crisis behaviors as drivers of value co-creation transformation
Bård Tronvoll,
Christian Kowalkowski,
David Sörhammar
:
Transforming small and medium-sized enterprises (SMEs) to digitally enabled landscapes
Edward Elgar Publishing 2021 DOI
Christian Kowalkowski,
David Sörhammar,
Bård Tronvoll
:
Digital Servitization: How Manufacturing Firms Can Enhance Resource Integration and Drive Ecosystem Transformation
Palgrave Macmillan 2021 DOI
David Sörhammar,
Bård Tronvoll,
Christian Kowalkowski
:
Managing Digital Servitization: A Service Ecosystem Perspective
Routledge 2021 DOI
Josina Vink,
Kaisa Koskela-Huotari,
Bård Tronvoll,
Bo Edvardsson,
Katarina Wetter-Edman
:
Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda
Bård Tronvoll,
Alexey Sklyar,
David Sorhammar,
Christian Kowalkowski
:
Transformational shifts through digital servitization
Bård Tronvoll,
Bo Åke Edvardsson
:
Explaining how Platforms Foster Innovation in Service Ecosystems
Tore Mysen,
Bård Tronvoll
:
The influence on export performance of performance ambiguity among foreign sales agents
Josina Vink,
Maira Prestes Joly,
Katarina Wetter-Edman,
Bård Tronvoll,
Bo Åke Edvardsson
:
Changing the Rules of the Game in Healthcare through Service Design
Springer Nature 2019 DOI
Jasenko Arsenovic,
Bo Åke Edvardsson,
Bård Tronvoll
:
Moving toward collaborative service recovery: A multiactor orientation
Bård Tronvoll
:
Digital enabled experience – the listening experience in music streaming
International Journal of Music Business Research 2019 ARKIV
Bård Tronvoll,
Bo Åke Edvardsson,
Maria Möllerskov-Jonzon
:
From customer feedback to innovation: - The IKEA case
World Scientific 2019 DOI
Alexey Sklyar,
Christian Kowalkowski,
David Sörhammar,
Bård Tronvoll
:
Resource integration through digitalisation: a service ecosystem perspective
Bård Tronvoll,
Bo Åke Edvardsson
:
Exploring customers' experiences of service co-recovery
Service Science 2019 DOI
Alexey Sklyar,
Christian Kowalkowski,
Bård Tronvoll,
David Sörhammar
:
Organizing for digital servitization: A service ecosystem perspective
Bo Åke Edvardsson,
Bård Tronvoll
:
The Palgrave Handbook of Service Management
Palgrave Macmillan 2022
Martin Hanssen,
David Sörhammar,
Bård Tronvoll
:
Value in recycling: a service ecosystems perspective
2023
Bo Åke Edvardsson,
Bård Tronvoll
:
A service ecosystem perspective on value-creating solutions
2022
Bo Åke Edvardsson,
Bård Tronvoll
:
Service ecosystem solutions - A service ecosystem perspective on solutions for collaborating actors
2022
Bo Åke Edvardsson,
Bård Tronvoll
:
A service ecosystem perspective on value-creating solutions for collaborating actors
2022
Bo Åke Edvardsson,
Bård Tronvoll
:
Service Management
2022
Bjørn-Ronny Vien,
Bård Tronvoll,
Rolf Findsrud
:
Service ecosystem drivers impact on firms' decisions to pursue digital servitization
2022
David Sörhammar,
Christian Kowalkowski,
Bård Tronvoll,
Alexey Sklyar
:
Digital servitization: How data-driven services drive transformation
2022
Bård Tronvoll,
David Sörhammar
:
A research agenda for a circular economy: A service ecosystems perspective
2022
Alexey Sklyar,
David Sörhammar,
Christian Kowalkowski,
Bård Tronvoll
:
Digital Servitization: A Customer-Facing Perspective
2022
Maria Åkesson,
Nia Löfberg,
Bård Tronvoll
:
Value creation in a digital service ecosystem
2022
Bård Tronvoll,
Ingrid Elle,
Ingrid Elle
:
Bærekraft må flyttes fra PowerPoint til Excel
18. januar 2021 DATA / SAMMENDRAG
Bård Tronvoll
:
The importance of bringing the service ecosystem into digital transformation
2020
Bård Tronvoll
:
Tensions and Paradoxes in Digital Transformation
2020
Zsofia Toth,
Christian Kowalkowski,
A Skylar,
David Sörhammar,
Bård Tronvoll,
Oliver Wirths
:
Digital servitization through the lenses of Paradox Theory – A case study of tensions in the aerospace and maritime industries
2019
Anu Helkkula,
Christian Kowalkowski,
Bård Tronvoll
:
Archetypes of service innovation: implications for sustainable development goals
2019
Zsofia Toth,
Christian Kowalkowski,
A Skylar,
David Sörhammar,
Bård Tronvoll,
Oliver Wirths
:
Digital Servitization Through the Lenses of Paradox Theory – The Evidence of Tensions From the Aerospace and Maritime Industries
2019
Bård Tronvoll
:
Digitalisering: En utfordring for virksomheten
2019
David Sörhammar,
Christian Kowalkowski,
Bård Tronvoll
:
Digital tjänstefiering: ny affärsmodell för tillväxt och stärkt konkurrenskraft — Digitalisering och tjänstefiering två sidor av samma mynt
Management of Innovation & Technology: MGMT 2019
Bård Tronvoll
:
The Logic of Service
2019
Josina Vink,
Kaisa Koskela-Huotari,
Bård Tronvoll,
Bo Åke Edvardsson,
Katarina Wetter-Edman
:
Extending the understanding of service design – From co-design to collective designing
2019
Jasenko Arsenovic,
Bo Åke Edvardsson,
Thorsten Gruber,
Bård Tronvoll
:
Customer voicing behavior and justice evaluation in co-recovery Encounters
2019
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