INE-3600 Quality Management and Improvement - 5 stp

Introduction to quality management and Lean Six Sigma.

Definitions and terms.

Relationship between TQM, Lean Six Sigma and other forms of quality management. The Laws of Lean Six Sigma.

Value and waste.

The seven (eight) forms of waste.

The five principles of "lean" manufacturing.

5S.

The Deming Cycle.

DMAIC.

Introduction to the eight-step process for quality improvement.

Identify and prioritize improvement opportunities.

Brainstorming.

Group dynamics.

Project roles.

Project approaches.

Chartering projects.

Process documentation tools.

Measurements (five-step methodology).

Analysis of the data.

Flow & pull.

Performance measures, Cp, Cpk, DPMO.

Measure system analysis.

Simple visual tools.

Mistake proofing.

SPC systems and control charts.

Bachelor degree in Engineering program in mechanical, electrical power, electronics, mechatronics, material science, industrial engineering, process engineering or other equivalent majors.

In addition, the following requirements must be met:

-minimum 25 credits in mathematics (equivalent to Mathematical Methods 1, 2 og 3), 5 credits in statistics and 7,5 ects i physics on a higher level is required.

Application code: 9371

After passing the course, students will have the following learning outcomes:

Knowledge and understanding:

- After finishing the course and passing the exam the students will have a broad understanding of the ideas and principles that the Lean Six Sigma concepts are based on.

- Students will acquire knowledge on the DMAIC methodology.

Skills:

- Six Sigma green belt certificate

- The students will be able to utilize Lean Six Sigma in order to manage and improve company operations as leaders for improvement projects.

- The students will be able to use many of the quality improvement tools and methods that are part of the Lean Six Sigma concept.

Concentrated lectures and exercises spread over two weeks. 25 - 28 lecture hours, 20 hours of exercises, plus self studies. Total workload is estimated to about 125 hours full time work (written examination included). Both exercises and examination may independently be subject to continuation according to normal procedures for exam and project work.

Software - Spreadsheet such as Microsoft Excel. Simul8 process simulation (student license for free)

Simulation of activities using computer. 

The date for the exam can be changed. The final date will be announced at your faculty early in May and early in November.